Intelligent Automation
AI in Action: L’Oréal’s Journey
April 29 by Sally FletcherSSON were delighted to interview Jannette Perez, AVP Finance, L’Oréal and Nathanael L’Heureux, Chief Solutions Ambassador, Oversight, about L’Oréal’s recent AI implementation. In this episode, the two...
PayPal Wins SSON's Automation Impact Award
April 23 by Beth BrownRead on to learn how Eric Harding and Cris Taylor from PayPal led an automation initiative that resulted in a 96.8% case quality average, and ultimately them winning SSON's Automation Impact Award.
Is GBS the Saviour for Generative AI?
April 16 by Bob CecilBob Cecil discusses how GBS/ SSO organizations may be the key to generative AI truly breaking into the business landscape. Despite the undeniable buzz, efficiently implementing the technology on an en...
How The Pyramid Of Change Can Stop Your Next Digital Transformation Failing
March 20 by Robert WeltevredenA very common mistake many business leaders make is to believe that going Digital means, buying and implementing a lot of cool new technology. More often than not the investments made in made in these...
How a Global Food Enterprise Uses AI to Achieve Delicious Results
March 20 by Beth BrownAt the AP Automation Digital Summit, SSON were joined by speakers from Mars, Brousseau & Associates, and ABBYY for a discussion around leveraging AI in Accounts Payable. In their session, the three di...
Advanced Analytics & AI: A Game Changer For Our Industry
March 18 by Beth BrownThis February, SSON was delighted to host the 2024 Autonomous Enterprise Virtual Summit. SSON was joined by Dr. Ansgar Thiessen, the Global Head of Operational Excellence at Swiss Re, for his session...
How To Get The Most Out Of Your Accounts Payable AI Assistant
March 13 by Hypatos AIHypatos.AI provides insights on how to leverage AI solutions within Accounts Payable. Readers can discover how to synthesise the human and the machine to optimize AP processes.
An Introduction To The Autonomous Enterprise
March 11 by Beth BrownSarah Burnett, Chief Technology Evangelist at kyp.ai, and the author of “The Autonomous Enterprise", kicked off SSON's Autonomous Enterprise Summit. Her session, “An Introduction to The Autonomous Ent...
AI with Integrity: Crafting a Blueprint for Responsible HR Shared Services
March 07 by Jerry HotovecJerry Hotovec, Director of Global People Operations at Netflix, provides insights into AI within HR shared services. Focusing on transparency, bias mitigation, security, and employee empowerment will...
The Executive Series: Eckard Eberle, CEO, Siemens GBS on Generative AI
February 20 by Sally FletcherWelcome back to a brand-new season of SSO Next. This season we’re talking to GBS C-Suite and global leaders about topics dear to their heart. Opening the series is Eckard Eberle, CEO, Siemens Global B...
Weighing Up The Pros & Cons Of Process Mining
January 24 by Beth BrownFor many organizations, process mining can be an invaluable strategy to streamline business processes. Although it can help understand day-to-day activities and identify inefficiencies, organizations...
How Rossum Is Leveraging AI in Document Processing
January 10 by Beth BrownThis December, SSON hosted the 2023 Intelligent Document Processing (IDP) Digital Summit. The online event covered how digitization can streamline document processing, through technologies such as AI...